Table gaming rules and strategies of play.Plans, assigns, and directs work, appraises performance, rewards and disciplines employees addresses complaints and resolves problems for employees as well as guests.Carries out supervisory responsibilities in accordance with the organization’s policies and applicable law.Follows all Corporate and departmental safety policies and procedures.Learns comprehends and complies with all Company and departmental policies and procedures, gaming regulations and other legal requirements.Delivers Fortune Casino’s high standard of excellence.Due to Fortune Casino being a 24 hour, 7 day a week business, this position will require that the employee be available to work during all shifts including holidays as business needs dictate.

Tracks guest activity play via Sonoma pit tracking system.

Responds to complaints, mediates disputes, and provides professional and positive guest interactions.

Completes table bank fills, makes decisions on closing games, or rules of play.

Monitors dealers and players maintains card control and rotation, chip control, dealer rotation and other elements of table gaming integrity.

Supervises, trains, counsels, and evaluates table games department staff during assigned shift.

With Snap Schedule employee scheduling software, gaming establishments like casinos and even buffet operations will cut scheduling time, improve efficiency, reduce labor costs, and strike a work-life balance for employees.This is a licensed position in a Washington State Cardroom. Casino managers must also consider time-off requests, labor rules, and personnel availability when developing schedules for full-time and part-time workers, security guards, as well as varying skills of game dealers. Union and FLSA rules may place restrictions on work hours, overtime compensation, and the types of work schedules that can be implemented.

Then there are behind the scenes workers, like security surveillance officers, housekeeping, food services, and back office administrative staff managing all casino operations.Ĭasino managers are usually given labor budgets (payroll dollars) that generally vary from week to week as the guest counts fluctuate. Visible to casino clientele are black jack and game dealers, bartenders, cocktail servers, security guards, customer service reps, and tellers. There are many different jobs and roles in a casino. Casinos operate 24/7 and yet experience seasonal business, making it difficult to apply simple rotations. Employee scheduling for casinos and gaming establishments can be complicated and present many challenges.

Casino dealer rotation software